Gr ff tour Privacy Policy — Your Information is Safe with Us

What information is collected?

During registration and use of the gr ff tour platform, we collect certain personal information that is essential for the smooth operation of our services. At the time of registration, your name, email address, mobile number, and date of birth are collected. National ID or passport details may be requested for identity verification purposes. For financial transactions, necessary payment method information is stored; however, full card numbers or bank account details are not stored on our servers. While using the platform, technical information including IP address, device type, browser version, and login timestamps is automatically logged. This information is used solely to ensure security and detect potential fraud.

How is information used?

Collected information is primarily used to manage your account, process transactions, and provide customer support. Your login data and device information are analyzed to strengthen platform security and prevent unauthorized access. We may contact you via email or mobile number to inform you of new features, promotional offers, or important updates — however, you can opt out of such communications at any time. Information may be provided to relevant authorities where required to comply with applicable laws and regulatory obligations in Bangladesh. Data may also be used to generate anonymous statistics for improving user experience and evaluating platform performance.

Sharing Information with Third Parties

Gr ff tour never sells or rents your personal information to third parties. However, limited information may be shared with trusted technology partners and payment processors required to operate our services, who are bound to uphold the same privacy standards. Information may be provided to relevant authorities in the case of a court order, government directive, or legal obligation under Bangladeshi law. Necessary information may be shared with fraud prevention service providers for the purpose of verifying specific transactions. Privacy agreements are in place with any third parties with whom information is shared, and they are not permitted to use the received information for any other purpose. We always exercise the utmost caution in protecting your information.

Cookies & Tracking Technology

Cookies and similar technologies are used on the gr ff tour website to make your browsing experience smoother and more personalized. Session cookies are used to maintain your logged-in state and are automatically deleted when the browser is closed. Persistent cookies may be used to remember your preferences and settings, enhancing your experience on subsequent visits. Most browsers offer the option to disable cookies; however, doing so may prevent some important features of the platform from functioning correctly. We do not use third-party advertising cookies and your browsing behavior is not shared with any external advertising networks.

Your Rights & Control

You have certain important rights over your own information, which gr ff tour respects and upholds. You can log in to your account at any time to view and update your personal information. You have the right to request a copy of the information we hold about you and we will fulfill that request as promptly as possible. After account closure, your personal information will be deleted within a designated timeframe; however, some information may need to be retained for a specified period due to legal obligations. If you do not wish to receive promotional messages or notifications, you can unsubscribe directly from settings or by notifying our support team. For any concerns or requests regarding your information, please contact our FAQ department to get in touch.

Data Protection Methods

Gr ff tour uses industry-standard encryption technology to protect your personal and financial information, preventing third-party access during data transmission. Our servers are housed in secure data centers and regular security audits are conducted. Automated alert systems are activated upon detection of suspicious activity and accounts are secured as necessary. Staff are granted access only to the information they require and all employees are required to comply with the privacy policy. If any vulnerability in data protection is identified, we promptly notify the affected users and take the necessary steps.

Policy Changes & Contact

This privacy policy may be updated from time to time, and a notice will be published on the platform for any significant changes. Continuing to use the platform after changes have been made will be considered as your acceptance of the updated policy, so we recommend checking this page regularly. If you have any questions or concerns regarding the privacy policy, please contact our support team — email: support at grfftour.net. This policy has been drafted in accordance with applicable data protection laws and regulations of Bangladesh. To learn more, visit our Terms & Conditions and Responsible Gaming See page as well.